Doctors Lab Inc., Division of Solstas Laboratories, Installs RICAR and FreeX12 to Automate Billing

March 2011, Ann Arbor, MI - Solstas/DLI implements Freedom's RICAR software with its electronic remittance advice (ERA/835) processor, FreeX12, and its laboratory billing workflow processor, FreeWf.

Solstas Labs recently acquired Doctor’s Laboratory, Inc. (DLI) of Valdosta, Georgia.  Upon acquisition, Solstas immediately implemented Freedom’s RICAR software suite for scanning, archiving and workflow of documents.  RICAR replaces Optimaxx, the MedPlus document scanning and archiving system.

Solstas implemented a similar RICAR system in many of their recently acquired laboratories. Scanning takes place at the laboratory.  The images are then imported by means of Virtual Private Network (VPN) into FreeWf, Freedom’s workflow solution, for billing.  With the options of being installed over LAN, WAN, or even in the Cloud, RICAR’s versatility allows organizations to conduct their business in the most efficient and cost effective manner possible.

The inner workings of a laboratory’s billing system can often be mystifying.  From front end billing to back end processing, each laboratory has a complex method that works paper through the hands of many billers.  Billers are usually equipped with rubber fingers, black permanent markers, physical inboxes (or “buckets” as they are more fondly known), and stress balls to process mountains of papers ranging from claims to explanations of benefits.  Freedom’s FreeX12 Processor eliminates the need for all of these things.

FreeX12 Processor offers a simple solution for the headaches of billing.  FreeX12 automatically processes 835 Health Care Claim/Advice files - also known as Electronic Remittance Advice/ERA files.  Insurance companies and clearinghouses send these files to providers as a replacement for paper Explanations of Benefits (EOBs).  A downfall with the introduction of 835/ERA files is they have hindered secondary and tertiary billing and other revenue cycle management tasks.  Patient information is lumped together in a batch with other patients’ information.  If secondary/tertiary billing is necessary, the biller has to print and manually redact everything but the selected patient’s information.  FreeX12 presents patient information at a batch and patient level. Patient level processing allows billers the option of printing each individual patient’s information separately making manual redaction and wasted extra printouts a thing of the past.

In tandem with Freedom’s workflow application, FreeWf, the Revenue Billing Cycle is shortened and Days Sales Outstanding is reduced.  FreeX12 automatically places rejections in workflow queues based on denial codes.  The process of “working denials” is now completely automated.  To add to the ease of billing, a complete audit trail is created in FreeWf.  Reports are generated daily for managers to monitor billing performance, review statistics regarding number and type of reason codes processed and many others to ensure the billing process is operating at peak efficiency.


Doctors Laboratory has a proud history spanning more than 50 years.  It is a pathologist- directed organization with a commitment to quality in the practice of clinical and anatomical pathology. Included in the professional staff are board-certified anatomical, clinical pathologists, clinical laboratory specialists, scientists, and laboratory technologists.

Doctors Laboratory, Inc. is licensed by the Georgia Department of Human Resources and the Florida Agency for Healthcare Administration.  The laboratory is also certified to provide services under the Medicare and Medicaid programs.

Equipped with state-of-the-art instrumentation, the laboratory is subject to stringent internal and external quality control programs. Doctors Laboratory, Inc. subscribes to proficiency testing programs through the College of American Pathologists, The American Association of Bioanalysts, Abbott Corporation, and the Centers of Disease Control.  The laboratory is accredited by the College of American Pathologists, SAMHSA (NIDA) certified, and licensed by the State of Florida for toxicology.


Freedom Imaging Systems has been a pioneer in the field of document management since 1995. Evolving with the dynamic industry of enterprise content management, Freedom offers small and large businesses alike the tools they need to streamline their business processes. Freedom provides everything a business needs to collect, capture, store and manage data of any kind. In 1995, Freedom created the first version of RICAR (Record Image Capture And Retrieval), their breakthrough document management solution.

RICAR is fully scalable and is easily modified to fit the needs of any type of business. RICAR processes and manages documents ranging from employment applications to explanation of benefits records, for customers ranging from car dealerships to clinical laboratories. RICAR is a software system that can be utilized among many fields and across every department. RICAR also provides users with a complete audit trail making regulatory compliance effortless.

For additional information please contact:
Freedom Imaging Systems
Phone: 734-327-5600

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