Clinical Laboratories Decrease Their Days Sales Outstanding through HL7 Fix

Clinical Laboratories have been processing their requisitions over the years based on a few assumptions. And as luck would have it — some of those assumptions have not held true. This has led to a recent discovery and breakthrough solution that the Freedom programming team has devised — resulting in quite an impact on the clients revenue stream in a positive way.

It has been an industry assumption that HL7 files coming from ordering clients, i.e., physicians' offices, contain all the patient information needed for processing and billing. The requisitions arrived with a document ID/accession number already assigned. Based on the accession number, those requisitions were then routed to either; data entry for completion or to workflow complete for billing. What was discovered was that a percentage of those requisitions which were sent to workflow complete were in fact NOT complete and were in fact missing critical information needed to process and file the claim/bill.

That percentage of HL7 files that are missing information — Freedom can help you find. We have written a program that has rules built into it — that will “catch” those HL7 files with missing information and route it to a queue for further evaluation. Think about all those claims that have gone unprocessed, sitting in a workflow complete, when in actuality they were not complete at all. Your DSO will be immediately impacted and as a result your revenue stream will increase. This just might be the next biggest thing since EMR's!

To find out more about improving your DSO's and HL7 file accuracy, call or email a Freedom Imaging specialist today. We'll set up an appointment to discuss how your organization is handling their HL7 files and how we can help minimize the number of inaccurate files.


Freedom Imaging Systems has been a leader in the field of document management since 1995 when they created the first version of RICAR (Record Image Capture And Retrieval), their breakthrough document management solution.

Evolving with the dynamic industry of enterprise content management, Freedom offers small and large businesses alike the tools they need to streamline their business processes with workflow (FreeWf). In addition to providing everything a business needs to collect, capture, store and manage data of any kind, Freedom workflow solutions help organizations improve efficiency, reduce costs, improve quality control and facilitate document storage and content management needs.

RICAR is fully scalable and is easily modified to fit the needs of any type of business. RICAR processes and manages all types of documents ranging from employment applications to explanation of benefits records. RICAR is a software system that can be utilized among many fields and across every department. RICAR also provides users with a complete audit trail making regulatory compliance effortless.

For additional information please contact:
Freedom Imaging Systems
Phone: 734-327-5600
Freedom Contact page

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