Solstas Lab Partners Grows with Acquisition of Hayes Clinical Lab of Boynton Beach, FL

Freedom continues to be one of the first vendors installing and implementing its RICAR Electronic Content Management software suite for requisition capture and billing processing.

In August, Freedom met with members of the corporate billing team from Solstas Lab Partners at their newest acquisition, Hayes Clinical Laboratory in Boynton Beach, FL. Freedom team members went on site to evaluate and consult with Solstas to integrate this new lab into their existing billing workflow schema.

Hayes Clinical Lab is a full service medical laboratory, performing tests on all body fluids. Hayes previously managed its own billing on site. The billing department recently moved to a new location, on the same site but in a separate building.

Before the installation of RICAR, billing was manually intensive. At the end of their shifts, lab technicians would collect the reqs, verify them and then put them in numerical order by accession number. Every morning and afternoon, a member of the billing department walked to the laboratory in another building to collect the requisitions ready for billing. Billing representatives would then verify and count the pile of requisitions before dividing and distributing the pile evenly amongst the staff. If a patient called and an aged requisition needed to be referenced, a billing representative would have to go back to the lab and navigate floor-to-ceiling shelves to find the requisition.

With the implementation of RICAR, billing will continue to happen in-house as well as at Solstas headquarters in Greensboro. The manual process Hayes employees went through to verify, count, and order requisitions has been eliminated. At the end of each shift, requisitions are immediately scanned and available for retrieval by accession number, based on barcode reading capabilities of Freedom?s FreeScan. Once documents are scanned, they also automatically enter into a workflow queue in FreeWf, where billing team members from Boynton Beach as well as Greensboro can access and immediately start processing.

With the installation of RICAR, Solstas employees (with the appropriate security permissions) can access these requisitions from anywhere within the organization. As Solstas continues to expand, Freedom is pleased to partner with them and provide the document and content management software to keep all of its locations connected.


Solstas Lab Partners, formed through a merger of two hospital-based labs, is one of the largest full-service laboratories in the nation. We support the unique needs of our clients and their patients with a full range of clinical, anatomic pathology and esoteric testing services. Our goal is to help you improve the health and well-being of your patients through the offering of a broad range of test menus and services in convenient patient service locations, while making available a suite of advanced client connectivity solutions for the seamless ordering of tests and retrieval of results.

The name, Solstas Lab Partners and all that it stands for, is about building long-lasting relationships with our clients through our core values of service excellence and customer care. These ideals are put into action everyday by our team of experienced, dedicated professionals who provide an exceptional level of personalized service and operational excellence. (source:


Freedom Imaging Systems has been a pioneer in the field of document management since 1995. Evolving with the dynamic industry of enterprise content management, Freedom offers small and large businesses alike the tools they need to streamline their business processes. Freedom provides everything a business needs to collect, capture, store and manage data of any kind. In 1995, Freedom created the first version of RICAR (ČRecord ČImage Capture And Retrieval), their breakthrough document management solution.

RICAR is fully scalable and is easily modified to fit the needs of any type of business. RICAR processes and manages documents ranging from employment applications to explanation of benefits records, for customers ranging from car dealerships to clinical laboratories. RICAR is a software system that can be utilized among many fields and across every department. RICAR also provides users with a complete audit trail making regulatory compliance effortless.

For additional information please contact:
Freedom Imaging Systems
Phone: 734-327-5600
Freedom Contact page

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